Updating your profile information and changing your mobile number are two separate processes. Here's a step-by-step guide:
Updating profile information (name, address, etc.):
Log in to 9a99999 and click the profile icon in the top right corner.
Go to "My Profile" or "Settings" and click the "Edit Information" button.
Update the required details and click the "Save" button.
Change Mobile Number (additional verification required):
Go to Profile Settings and look for the "Change Mobile Number" option.
An OTP will be sent to your current number — use it to verify your identity.
Enter your new mobile number and verify it with the OTP sent to that number.
Yes, 9a99999 supports accumulator or "multi" bets — you combine the outcomes of multiple events, and the odds are multiplied together, resulting in a much higher payout if you win. However, every selection must be correct to win.
Steps to place an accumulator bet:
From the sports menu, select your first event and click on the odds you want — it will be added to your Bet Slip.
Then add more odds from different events. A minimum of 2 selections is required.
Select the "Accumulator" tab on your bet slip — it will show the combined odds and potential winnings.
Enter your stake and click the "Confirm Bet" button.
Example: 3 matches with odds 2.0 × 1.8 × 2.2 = total odds 7.92. A ৳100 bet returns ৳792 if you win.
Cricket betting on 9a99999 goes well beyond match results — you can bet on a wide range of markets:
Select a match from the cricket menu to see all available markets. Odds update in real time for live matches.
9a99999 offers two options — a temporary suspension (cooling-off period) and a permanent closure (self-exclusion).
Temporary suspension (1 day – 30 days):
Log in and go to "Account Settings" → "Security & Limits" → "Cooling Off".
Select your preferred time range — 24 hours, 7 days, or 30 days.
Once confirmed, your account will be reactivated automatically when the selected period ends.
Permanent closure or long-term exclusion (6 months / 1 year / permanent):
Help Center Reach our support team via live chat or email.
After your request is verified, the account is typically closed within 24 hours.
Make sure to withdraw your wallet balance before closing your account.
Per 9a99999 policy, each person may hold only one account. Multiple accounts under the same identity are strictly prohibited.
What to do for two family members:
Two different family members (with separate NIDs and separate mobile numbers) are each eligible to open their own account.
You may share the same device, but each person must log out before the other logs in.
If the same person opens two accounts using two different mobile numbers, that is a violation of the rules.
On 9a99999, your bet history and financial transaction records are kept in two separate sections:
How to view your bet history:
Log in → Profile icon → click "My Bets" or "Bet History".
Use the date filter to view bets from any period — filter separately by active, won, and lost.
Click on any bet to view its full details.
Transaction history:
Go to Profile → "Wallet" or "Transaction History".
Deposits, withdrawals, and bonuses are available under separate tabs. Filter by date or transaction type.
9a99999's withdrawal policy is clear and straightforward. Full details are below:
Fee: 9a99999 generally does not charge any withdrawal fees. However, your mobile banking provider may apply their own charges.
A maximum of 3 withdrawal requests can be made per day. Bonus withdrawals are subject to wagering requirements.